Terms of service
Last updated: 7 November 2026
1. About us
This website, cadetforever.com, is operated by Cadet Forever, Jhauchar Gudaraghat, Jhauchar, Hazaribag, Dhaka 1209, Bangladesh. By using this website or placing an order, you agree to these terms.
2. Products
We make souvenirs and memorabilia for ex-cadets and cadet college communities. Our products are mostly wood, laser-cut, engraved, printed or 3D-printed, and many are handmade. Natural wood grain, colour and small details may vary slightly from the photos; these differences are not defects. Colours on screen may look different from the real product.
3. Names, crests and content you provide
When you order a personalized item or submit a batch list, you confirm that the names, numbers and details you provide are correct and that you are allowed to use them. Batch lists submitted on our Lifetime Identity page are checked by our team and may be published on the website so that other batchmates can order the same Roll of Honor board. Contact us if you want a correction or a name removed.
4. First batch list — token of brotherhood
The first person whose batch list is approved for a college and batch receives one Lifetime Identity Roll of Honor board free, including delivery. One free board per batch. Our decision on which list was first is final.
5. Photos you share with us
By sending a photo through our website, you confirm that you took it or have the right to share it, and you allow Cadet Forever to use it to design, make, sell and promote products. If we make a product from your photo, you receive the first piece free as a token of brotherhood. We may credit you by name unless you ask us not to.
6. Reviews
Only customers with a verified order can review a product. We check every review before it is published and may decline reviews that are abusive, off-topic or contain personal information.
7. Product suggestions
Signed-in customers can suggest new products through the “Request a new product” section of our catalog, with text and up to 3 photos. By sending a suggestion, you confirm that you have the right to share the photos and allow Cadet Forever to use the idea and photos to plan, design, make and promote products. We read every suggestion, but we are not obliged to make any suggested product, to reply to every suggestion, or to pay for ideas we use. Please do not send other people’s personal information or photos you are not allowed to share.
8. Prices and orders
All prices are in Bangladeshi Taka (৳). Delivery charges are shown before you confirm your order. Every order is confirmed by phone before production or dispatch. We may cancel an order if the details are incomplete, the item is unavailable, the price was shown incorrectly, or the order appears fraudulent or fake. If you already paid anything for a cancelled order, it will be refunded in full.
9. Cancelling an order
You can cancel an order yourself from My Profile on our website by choosing “Cancel order” and a reason:
- Regular (non-personalized) orders can be cancelled any time until the order is shipped.
- Orders with personalized items (names, cadet numbers, Roll of Honor boards, custom designs) can be cancelled only until our team confirms the order. After confirmation we start making the item for you, so the order can no longer be cancelled.
Once an order has been shipped it cannot be cancelled; our Refund & Return Policy applies instead.
10. Payment
We currently accept Cash on Delivery only. The full amount, including delivery, is paid to the courier at delivery.
11. Pre-orders and out-of-stock orders
Pre-order items are delivered after the launch date shown on the product page. Items ordered while out of stock are delivered within the time shown on the product page. If we cannot meet that time, we will contact you and you may cancel the order.
12. Discounts
Quantity discounts, pre-order discounts and discount codes apply only under the conditions shown on the website and may be combined where the order form shows them together. Discount codes are valid only under the conditions shown for each code (for example minimum order amount or expiry date). Discounts cannot be exchanged for cash. We may withdraw a code that is misused.
Lifetime member discount
- When a single order of ৳10,000 or more is delivered and paid, the customer account that placed it gets 5% off all future orders, for life.
- When a single order of ৳25,000 or more is delivered and paid, the account gets 10% off all future orders, for life.
- The amount is the product total of that one order after all discounts, not counting the delivery charge. Separate orders are not added together.
- The member discount starts from your next order after the qualifying order is paid, and is applied automatically when you order while signed in, or with the mobile number or email address of your account.
- It can be combined with quantity discounts, pre-order discounts and free-delivery offers. If you also use a discount code, the larger of the code or the member discount is applied.
- The member discount belongs to that customer account only. It cannot be transferred, shared or exchanged for cash. If the qualifying order is cancelled, returned or refunded, or the discount is misused (for example ordering for resale), we may remove it.
13. Shipping, returns and refunds
Please read our Shipping Policy and Refund & Return Policy, which are part of these terms.
14. Your account
You are responsible for the information in your account and for keeping access to your email secure. We may suspend accounts used for fake orders or misuse of the website.
15. Intellectual property
Product designs, photos and text on this website belong to Cadet Forever and may not be copied or sold without our written permission. College names and crests are used only to make souvenirs for their own community.
16. Liability
Our responsibility for any order is limited to the amount you paid for that order.
17. Changes
We may update these terms from time to time. The version on this page at the time you place your order applies to that order. Changes to the lifetime member discount do not remove a member discount you have already earned, except as described above.
18. Governing law
These terms are governed by the laws of Bangladesh.
19. Contact
Email: cadetforeverbd@gmail.com
Address: Jhauchar Gudaraghat, Jhauchar, Hazaribag, Dhaka 1209, Bangladesh